Q1:配网不成功是什么原因?
Q1: Is there method to connect to the Wi-Fi successfully?
答:打开手机上的 Wi-Fi 列表,点击 Wi-Fi 名称并忽略它,然后重新连接并再次输入密码以确保连接成功。 如果没有,请使用正确的无线网络密码。如果您的手机无法显示您家的Wi-Fi,请检查您的位置是否您手机上的信息已启用;请检查您的手机是否连接2.4GHz网络(其他频率为不支持)。请检查Wi-Fi密码不能为空,最多58个字符并尽量避免使用特殊字符。 Wi-Fi连接时,请将产品靠近网络路由器5米的距离。
A1: Open the Wi-Fi list on your phone, click Wi-Fi name and ignore it, then reconnect and enter the password again to ensure connecting successfully. If not,please use the right Wi-Fi password. If your phone cannot show your home
Wi-Fi, please check if the location information on your phone is enabled.Please check if your phone is connected with
2.4GHz network (other frequencies is not supported). Please check the Wi-Fi password cannot be empty,it can up to
a maximum of 58 characters and try to avoid using special characters. In Wi-Fi connection,Please keep the product
close to the network router at a distance of 5 meters.
Q2:无法播放音乐是什么原因?
Q2: The device can not play music, please help me solve.
答:检查蓝牙是否正确连接配对,手机是否打开蓝牙。
A2:Please check your phone turn on the Bluetooth, and let the device Bluetooth pair to your mobile phone.
Q3:遥控器不工作是什么原因?
Q3: My remote doesn't work. Is there any reason?
答:检查电池是否安装正确,电池是否有电。更换电池重新操作使用。
A3: Please check the battery pull in correctly. Once it out of battery, please replace the battery and operate it again.
我们非常重视产品的安全和隐私,如有需要报告产品的安全漏洞或其他问题可联系我们售后客服:service@bolongtech.com。
We attach great importance to product security and privacy. If you need to report product
security vulnerabilities or other issues, please contact our after-sales customer service: service@bolongtech.com.